Glossary · Regulation

LCCP

Also: Licence Conditions and Codes of Practice

The detailed UKGC rulebook every licensee must follow — covering marketing, customer interaction, AML and complaints handling.

In detail

The LCCP is split into Licence Conditions (legally binding) and Codes of Practice — either ordinary code provisions (evidence of compliance) or social responsibility code provisions (also legally binding). It underpins concrete player rights: clear bonus terms, fair complaint handling within 8 weeks, mandatory deposit limit prompts, segregated customer funds, and proactive customer interaction when play patterns suggest harm.

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