Glossary · Operator types

White-label operator

A casino brand that operates under another company's UKGC licence — paying a fee for licensed access in exchange for the brand owner running marketing and customer service.

In detail

Major UK white-label platforms include White Hat Gaming, Aspire Global (now part of NeoGames) and Dragonfish (888 Group). The licensee holds the UKGC licence, runs the back-end platform, processes payments and handles AML and KYC. The brand owner controls front-end design, marketing, customer service tone, and bonus strategy within the platform's constraints.

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